Problems Accessing TaxNotebook?
If you are encountering problems accessing your TaxNotebook, please note the following requirements:
User ID and Password are case sensitive
Next Check the following:
Fixing the first two normally resolves all problems. To determine your Internet Browser Version: If still unsuccessful, call me and I will send you a paper organizer
1. https://www.TaxNotebook.com must be a trusted site
Open Internet Explorer
Click Tools
Select Internet Options
Select Security Tab
Select Trusted Sites
Select Default level and set to medium or low
Select Sites and Add this web site: https://www.taxnotebook.com
Click OK (twice)
2. All Pop-up Blockers must be turned off/disabled.
You may have multiple pop-up blockers; one associated with each tool bar.
For Internet Explorer click Tools
Select Pop-Up Blocker
Select Pop-Up Blocker Settings
Type in the Add Box taxnotebook.com
Click Add
Click Close
You may also need to Select the Turn-off Pop-Up Blocker Setting
If you have Google or Yahoo Toolbars you will have to turn their Pop-Up Blockers off.
There should be an Icon on the respective toolbar to click that will disable the Pop-Up Blocker.
3. Your Internet Browser must be either:
Internet Explorer 5.0 or higher
Mozilla Firefox 1.0 or higher
AOL Version 7.0 or higher
Macintosh OS X
Safari 1.2 or higher
Launch Internet Explorer
Click Help
Click About Internet Explorer
A box will open with the Version #
4. Check Other Internet Browser Settings
Open Internet Explorer
Click Tools
Select Internet Options
A: Select Privacy Tab and Set to medium or below
B: Select Security Tab and Select Internet Web Content Zone
Click Default level and Set to medium or below
Click Custom level and Check the Following:
Cookies must be Enabled.
ActiveX controls must be Enabled
JAVAScript must be Enabled
Click OK (twice)
Select Internet Options
Right Click on your Internet Explorer Icon
Click on Clear History
Select OK
Click Delete Files
Select Delete All Offline Content
Click OK (twice)
5. Login to TaxNotebook
Goto my web-site www.DJKtax.com
Click TaxNotebook Icon
Enter User ID:
Enter Password:
Remember: User ID and Password are case sensitive